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Privacy Policy

Notice of Privacy Practices

Civitas Solutions, Inc.


Civitas Solutions, Inc. recognizes the importance of protecting personal information. To this end we have a Notice of Privacy Practices that governs how we protect and use private information regarding people receiving services.

Similarly, this Privacy and Security Policy (“Policy”) explains how Civitas Solutions treats personal and aggregate information Civitas Solutions may collect when you use the Site or access Civitas Solutions’ services, features, or functions (together, “Services”) through the Site. By accessing or using the Site, you acknowledge that you have read and understood this Policy.

From time to time, it may be necessary for Civitas Solutions to change this Policy, so we suggest that you check here periodically. Civitas Solutions agrees that any changes will not be retroactively applied and will not alter how we handle previously collected information.

What is personal information?

Personal information is information that can be directly associated with a specific person or entity, such as a user’s name, address, telephone number, e-mail address, or other information about activities directly linked to that person, such as browsing activity.

Personal information also includes information that you choose to provide to us, such as your employment history, resume information, or other information in connection with your pursuit of an employment or Mentoring opportunity through the Site.

Collection of Personal Information

Civitas Solutions collects personal information when you provide it to us, such as when you submit a resume or other information in connection with an employment or Mentoring opportunity, when you send e-mails to or otherwise contact our personnel, and otherwise. We also may automatically collect some information when you visit the Site, such as your computer’s IP address, operating system, the site from which you linked to us, the time and date of your visit, and any Services accessed by you. This information is not linked to personal information, but rather is only used to compile aggregate information.

Use and Security of Personal Information

Civitas Solutions’ policy is to use personal information only for internal purposes and for purposes of processing a request submitted by you. For example, when you post a resume or other personal information in response to an employment or Mentoring opportunity, we will use such information to evaluate your eligibility and suitability for any such opportunity and use your contact information to contact you regarding same; when you send us an e-mail inquiring about something you have seen on the Site, we will use your e-mail address to respond to you; and so forth.

Civitas Solutions takes reasonable precautions to keep user information disclosed to us secure. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, Civitas Solutions has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Sharing of Personal Information

Civitas Solutions does not sell, rent, share, or disclose personal information to third parties. Civitas Solutions reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the Site, to respond to your requests, or to cooperate in any law enforcement investigation or any investigation on a matter of public safety.

Also, if you have submitted personal information to the site or to an affiliated site of Civitas Solutions in connection with an employment or Mentoring position, and Civitas Solutions becomes aware of an alternative position suitable for you in another state or through a separate office of Civitas Solutions, Civitas Solutions may share your personal information with such other office.


You are in control of any personal information you provide to us via the Site. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us, you can let us know by contacting us using the contact information listed below.

In order to review any personal information we have about you or to ask us to delete that information or to stop further use of the information, please submit your request to info@civitas-solutions.com.


“Cookies” are pieces of information that a website transfers to an individual’s hard drive for record-keeping purposes. Cookies allow the website to remember important information that will make your use of the site more convenient. Like most websites, Civitas Solutions may use cookies for a variety of purposes in order to improve your online experience with the Site. For example, we track the total number of users to the Site on an anonymous aggregate basis. We may also employ cookies so that we remember you when you return to the Site. We may associate personal information with a cookie file in that instance.

Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of the Site.

Links to Other Sites

We may offer links to sites that are not operated by Civitas Solutions. If you visit one of these linked sites, you should review its privacy and other policies. We are not responsible for the policies and practices of other organizations, the contents of their sites or how they use information you supply to them.

How to Contact Us

If you have any questions about this privacy policy, please contact us at:

Civitas Solutions, Inc.
Attn: Mary Rodenberg-Roberts, Esq.
Vice President & Assistant General Counsel, Compliance & Regulatory
6600 France Avenue, South
Suite 500
Edina, MN 55435
Tel: 952-836-2234
Fax: 952-345-4269